KUALA LUMPUR, 21 JUNE 2025 — Connecting Care with Clicks 2025 took place at the InterContinental Kuala Lumpur and welcomed a packed room of healthcare professionals, industry leaders, and digital health innovators. The summit brought together key figures from both the public and private sectors, united by a shared commitment to improving care delivery through strategic thinking and technology. The atmosphere was filled with energy as attendees engaged in meaningful conversations, exchanged forward-thinking ideas, and explored new opportunities for collaboration.
The event opened with a powerful keynote by Dr. Mahesh Appannan, Head of Digital Health at the Ministry of Health Malaysia, who outlined the urgent need for cohesive, tech-enabled care systems. He called for better coordination between stakeholders and a stronger push toward interoperability and patient empowerment. His message set the tone for the day, encouraging participants to think boldly and act collectively.
Alongside him, Datuk Dr. Kuljit Singh, President of the Association of Private Hospitals Malaysia, spoke on the importance of dialogue across sectors. He reminded the audience that every voice in the room carries value and that collaboration will always outperform competition.
No voice is wrong, no voice is right. We all learn together. Everyone has a voice to look forward to our betterment of our healthcare in Malaysia
A Live Podcast on Smarter Digitalisation
One of the most engaging segments of the summit was the live podcast session moderated by Jason Lim, CEO of Medical Channel Asia. Joined by Dr. Melvin Heng, Dr. Ramon Varughese, and Shahril Ariffin, the panel explored the realities of digitalisation in healthcare.
Dr. Heng highlighted the importance of customised digital strategies that reflect each organisation’s unique operational needs. The discussion also addressed common barriers such as resource allocation and data integration. The candid tone of the session made it clear that the path to digital transformation is not one-size-fits-all but deeply contextual and strategic.
Lesson from Medical Influencer
Attendees were given a unique glimpse into the world of healthcare content creation through two engaging “Playbook” sessions, featuring some of the region’s most recognisable medi-influencers. Among them were Dr. Amanda Elli (also known as Dr. Unicorn), Dr. Azhar Ahmad, Dr. Malwinder Singh, Dr. Maiza Tusimin, Dato’ Dr. Tikfu Gee, and Dr. Lim Ing Kien (Dr. Ingky). While last year’s panel drew high praise, this year’s sessions delivered even more depth, diversity, and practical insight.
Adding a refreshing voice to the stage was Mr. Jeremiah Chin, a strategic healthcare consultant from Singapore who has also made a name for himself as a content creator in his 70s. His story was a reminder that it’s never too late to start building an online presence, especially when it’s rooted in purpose and passion.
Returning to the panel this year, Dato’ Dr. Tikfu Gee shared how he has helped guide other healthcare professionals on their digital journey. He stressed the importance of staying authentic and consistent, noting that reliability is often what patients value most.
“Always be as authentic as you can. It’s not only about credibility. What patients want from you is reliability,” he said.
The advice was echoed by others on the panel, who emphasised that professionalism and consistency go a long way. Trying too hard to sell can risk losing the trust that makes healthcare content so impactful in the first place.
The overall message was clear: whether you are just starting out or already building momentum online, staying true to your voice and values is key to connecting with your audience in a meaningful way.
Innovation on Display What Guests Discovered Between Sessions
While the main ballroom featured impactful discussions, the excitement extended into the exhibition hall where energy and engagement remained high throughout the day. From early morning coffee to the final wrap-up, the exhibitor zone was alive with movement, connection, and discovery.
Attendees explored booths hosted by a variety of healthcare organisations, engaging in conversations, learning about new solutions, and exchanging ideas that often led to meaningful collaborations beyond the event.
Booth sponsors such as KL Wellness City, Alpha Fertility, Gene Solutions, WeAssist, and Quantum Advisors brought forward a range of healthcare innovations, each offering a glimpse into the evolving future of the industry.
WeAssist added a creative twist to the space with an interactive giveaway that kept visitors engaged throughout the event. A dedicated photobooth also proved popular, giving attendees the opportunity to capture memories and share their experience in a fun and memorable way.
Looking Ahead
Connecting Care with Clicks 2025 not only delivered thought-provoking discussions but also created a platform for real connections and collaborative planning. The ideas shared throughout the day will continue to ripple across Malaysia’s healthcare ecosystem in the months to come.
Health Expert will continue to spotlight the voices and innovations shaping the region. Follow our platforms for more coverage, exclusive interviews, and updates on future events.
Photo credits: All images featured in this article are courtesy of the respective owners and event participants.
Leave a Reply